Hawkeye Spas Review Blog

We only recently obtained our spa but know it will be a daily part of my life. the size we have, the eclipse is just perfect for my husband and I to enjoy. STill in the process of getting to know how to manage the spa of getting the temperature correct and the water quality with the chemicals

So far so good. Great deal and we enjoy it a lot. It looks great in the backyard setting. We had some initial pump/elec. problems, but they were solved through customer service and our electrician. Customer Service was very patient and helpful with resolving our dilemna. The quality of this product is excellent.

We obtained a Hawkeye spa with a home purchase without knowledge of the care and maintenance required. The Hawkeye spa staff has been very helpful answering our maintenance questions and guiding us with necessary supplies and chemical treatments. It is sometimes difficult to reach a “real” person when calling the business number and challenging to find an owner’s manual for our “older” model.

Andy in customer service is very helpful. We have had a white mold problem and he has given us instructions on how to get rid of it which we will try this weekend and report back. Hopefully it will work and we will be able to use the spa again worry free. Either way we will be back in touch next week.

We love our Hawkeye spa and the ease of taking care of it. The ordering of our monthly chemicals has been very easy and everyone on the phone has been helpful. Our questions have always been answered with patience and accuracy, since this is our first Hawkeye spa purchase. It will not be our last!! A very positive experience.

We love our spa. We purchased it at a show in 2010 and when it arrived we thought it was way too big for us. Once we started using
it we realized how nice it was to have the room to move around. We have had it for a year now and are fixing to hook it up for the winter. We use it for
fun and therapy all in one.

Very nice spa. I use it everyday and love it totally. Often my girls come over and we just sit in it and talk about everything. Great to be able to sit in it during fall and winter. Wonderful experience to look up at the stars during a clear night.

I just want to say what a good job Nathan Holbrook did for me on my recent issue with my hot tub. I had a light lens crack and needed and new one. My tub is about 8 years old so it took him sometime to find the right light assembly to worked. I just want to make sure the Hawkeye knows what a fine job he did for one of your older customers. Thanks, Gary

We recently replaced our hot tub cover. They had the cover in stock and we had it replaced in no time. I also had some questions
about a valve that was “popping Out”. They provided and possible fix that I could perform. If that did not work they were ready and able to replace
the assembly. I have had their hot tub for 6 years. It is nice to know that Hawkeye is a company that supports their product long after the initial
sale. efficient and cooperative staff. They really wanted to be sure that all our needs were met.

Within a year of receiving my spa I had a very bad water leak that was from a poor connection. I was very concerned that
damage may have occurred to the heater or pump…. Your maintenance folks explained the safeguards and made the repairs, I have had no other issues.
I was a little concerned that I was going to be charged a travel fee, but that charged was removed. Before and since I have been very pleased with
the product, the cost to run the spa is very reasonable and the comfort features are great, very relaxing and enjoyable. Thank you!